Payment and shipping

PAYMENT

We accept Apple Pay, Google Pay and all major credit and debit cards including Visa, MasterCard, American Express.

Unfortunately, we cannot accept checks or money orders.

WE SHIP WORLDWIDE (Except Russia and Belarus)

Once your order ships, you will receive a shipping confirmation email with tracking information.

PROCESSING TIMES

Your order will be processed in 1-3 business days once payment is received and cleared. Order processing may take longer when we receive a huge number of orders per day. Do not be alarmed, all orders are fully insured.

SHIPPING TIMES

Shipping time may vary depending on location. Our shipping usually takes 7-14 days after we process your order. Due to high demand, some of the orders may take a little longer to arrive. We strive to ensure that your order arrives as soon as possible. Tracking details will be sent to you along with your shipping confirmation email.

SHIPPING COSTS

Cost and additional shipping options are available at checkout. We use well known carriers to ensure your order gets to you quickly and securely.

TRACKING

You can track your order here: track.ukrposhta.ua/tracking_EN.html

CUSTOMS & IMPORT TAXES

PLEASE PAY ATTENTION: Due to big dimensions of the package you will pay customs and import taxes. The amount of taxes depends on your country's laws. We are not responsible for them.

CLICK HERE TO CALCULATE THE TAXES OF YOUR COUNTRY (https://www.simplyduty.com/)

OTHER INFORMATION

Orders can be shipped to only one address. To ship to multiple addresses, you will need to place a separate order for each address.

DiaDia is not responsible for lost packages for which delivery confirmation is provided by the carrier.